Questions and answers
Last week I stood on a beach with Björk
In qualitative research there is a close relationship between the design of the research and design of the analysis. That relationships is critical to the effectiveness and efficiency of the study.
Young people's (in)formation
Reflections exploring the promise and perils of virtual reality, what it might mean for empathy and the ethics of working with and understanding others.
From thinking to acting local
Young people have access to most digital domains and, as a result, face potential risk. How can technology be accountable for young people's development?
In 2011, the Localism Acto proposed to transfer power from British central government to local communities, but there are few tools available to enable local decision making and involvement in the public realm.
What (digital) footprints are made of
It is understandable with all the complexity around decision making that organisations seek the comfort of a balanced scorecard or a gated development process, but...
Public consultation 2.0
Personal data is commodified, privacy is to be paid for: this is the virtual world we live in. It's a messy, evolving complex landscape...
Bias. Who, me?
Public consultations aim to do what they say on the tin: engage with the public. But often that tin is too shallow, and the people's voices aren't truly given the platform to be heard. So what could the future of public consultations look like instead?
Time to hack the hackathon
No method to study thought, attitude and behaviour is ever free from bias. So how do we address it in our research?
Humanising Infrastructure: where is the human?
How can user-centred approaches help hackathons for social good become more meaningful agents for change?
'Culture' promises to make infrastructure more human, but what kind of culture are we talking about, and are people's voices truly being heard?
21st century trust
The much-awaited, yet skeptically anticipated, computing curriculum has finally arrived at UK schools, firmly set on creating new generations of disruptive technology creators.
Navigating the intricacies of trust
Rules of shared space
What counselling techniques can add to user experience research
How we learn what to do from environmental cues
Lessons from the community
From rooting for the underdog to the recognition of those who have battled adversity, it is easy to see the cultural importance we place on strength of character.
Empowering people to make organisations more customer centric
Open to ideas and using them to generate new perspective