Join our team

We are looking for a Service Designer to join our dynamic, friendly, diverse research and design team in Old Street.

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What we're up to:

We are an inclusive, person-centred, research and design company based in Old Street, London. Our research generates insight and identifies opportunities from which we design pragmatic solutions with impactWe have innovated with brands such as Department of Health, Doncaster Council, Nesta, HIF, Faster payments and others to deliver meaningful user experiences to many.

We work in three areas key to people’s everyday lives:

Money: We work with clients and partners to inform and design person-centred solutions that promote financial capability and inclusion. 

Health: We focus on person-centred research for the design of new healthcare products and explore patients’ lived experience to inform innovation.

Community: We combine person-centred research principles with technology to inform decisions that address the complex needs of a range of communities.


We are interested in applicants who have:

  • At least 2 to 3 years experience as a service designer or systems thinker.

  • Experience solving design and research challenges through collaboration and user participation.

  • The ability to translate research insight into opportunities and solutions for service users via the application of design research methods e.g. user journeys, services mapping, prototyping etc.

  • A diverse set of methods & tools that allow you to illustrate the opportunities to improve specific service components and touch-points.

  • Appreciation for and demonstrated ability to connect design solutions to pragmatic implementation

  • An interest in the role of technology to understand people and deliver to their needs.

  • A belief that a focus on people is fundamental in creating inclusive policies, products and services for social impact.


It would be great if:

  • You have a contagious passion for the work you do.

  • You are self-motivated, proactive and happy to take the initiative.

  • You are excited to share your knowledge and able to listen and learn from others.

  • You are able to articulate your ideas in clear, compelling ways.

  • You have worked in the public sector or on projects to deliver social impact.

  • You can challenge conventions and inspire others.


What does eclipse offer you?

  • A creative and supportive environment to explore and grow.

  • Work together with passionate teams generating insights, implications and solutions.

  • Diverse client experiences across working for public and private organisations across Health, Money and Community in the UK, EU, US and beyond.

  • Crossover and learning from Eclipse’s partnership with Ctrl Group and its focus on healthcare technology and personalised medicine.

  • Employer pension contributions.


How to apply?

Eclipse Experience is an equal opportunity employer and we value cognitive diversity and inclusion at our company. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.

If you are interested then please send us your CV / portfolio and a little about yourself to (no agencies please). Salary and term are negotiable based on experience.