Eclipse changes people’s lives for the better by generating human-centered insights that help organisations do things differently.


Current projects


User-Centred Community Engagement

Helping aid workers engage crisis-affected people in humanitarian programme design.


Understanding how the growing cashless economy is impacting the lives of homeless people.


We work across three focus areas


We inform and design solutions that promote financial capability and inclusion.


We explore patients’ lived experience to inform innovation of healthcare products.


We inform decisions that address the complex needs of a range of communities.

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Our clients & partners



The other side of the virtual coin: does cashless economy exacerbate homelessness?

The impact of the cashless economy on the homeless people who engage in street begging is easy to grasp: less cash means less spare change for street donations. But what about its impact on the lives of the homeless people who don’t engage in street begging or of those who are at risk of becoming homeless? Our research shows that we know very little about this issue.

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Let’s chat!

Wondering how your clients are experiencing your service? Puzzling over how to best engage a specific group of users in designing your next impactful programme?

We’d love to help.