Some of the questions around complex needs of communities we have helped organisations to answer…

case study - User-centred community engagement

How might inform the design of child-friendly sanitation facilities in rapid-onset emergencies?

case study - Young people and families in Doncaster

How might we understand young people’s experiences of growing up in Doncaster to inform service provision?

case study - Understanding bin collections in Peterborough

How might we improve the local bin collection service for those who manage, deliver and use it?


case study - Public Library redesign

How might we engage the public to redesign a local library so that it meets the needs of current and future users?

case study - Situated devices

How might we use physical, interactive technology to engage people in public spaces?


Check out our work across other sectors…



We inform and design solutions that promote financial capability and inclusion.



We explore patients’ lived experience to inform innovation of healthcare products.